ADJUSTMENTS & REIMBURSEMENTS

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FOR ALL ADJUSTMENTS & REIMBURSEMENTS

It’s normal for the slight difference because all of our dresses are handmade.Please kindly understand there may be a slight difference due to manual measurements. Even though we will make your order according to your measurements, it is only basic custom sizing. So you may need additional alterations or adjustments at your expense to get your ideal and fit dress. To provide additional assistance and help, we offer a limited alterations reimbursement for all dresses (including standard size dresses and custom size dresses), you just submit a picture of your receipt from the tailor via email to queenabridalservice@outlook.com and we'll do the rest! Way too easy? Yes, It’s so easy for you to get the reimbursements!

Please see reimbursement limits for our custom size dresses below in USD:
Dress $99 or less - Reimbursement limit $20
Dress $100 - $199 - Reimbursement limit $30
Dress above $200 - Reimbursement limit $40


FOR ALL ADJUSTMENTS & REIMBURSEMENTS

It’s normal for the slight difference because all of our dresses are handmade.Please kindly understand there may be a slight difference due to manual measurements. Even though we will make your order according to your measurements, it is only basic custom sizing. So you may need additional alterations or adjustments at your expense to get your ideal and fit dress. To provide additional assistance and help, we offer a limited alterations reimbursement for all dresses (including standard size dresses and custom size dresses), you just submit a picture of your receipt from the tailor via email to queenabridalservice@outlook.com and we'll do the rest! Way too easy? Yes, It’s so easy for you to get the reimbursements!

Please see reimbursement limits for our custom size dresses below in USD:
Dress $99 or less - Reimbursement limit $20
Dress $100 - $199 - Reimbursement limit $30
Dress above $200 - Reimbursement limit $40
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Reviews

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138 reviews
88%
(122)
5%
(7)
3%
(4)
1%
(2)
2%
(3)
Good service but expected more with the dress

I loved the customer service, they are super attentive to the measurements and the dress arrives much faster than I imagined. The problem is that the diamonds of the dress in the photo does not compare at all to what it arrived, it really is a piece of tulle fabric with few diamonds glued. In that part I was a little disappointed because in the photo they present on the page the dress appears very shiny with a super cute fabric, but in reality it is not like that, it has much less brightness than I imagined. Despite that, the fabric itself is of very good quality and it fits me perfectly, the top is not as rigid as I thought and it is a little loose, but I plan to take it to fix it so that they make some simple sleeves and make it.

Dream dress

I love the way my dress turned out. Buyer note: when the company asks you for your measurements, take it seriously. I had to get some minor adjustments for fit. I wish I had measured better. All in all, a beautiful dress and I'm excited to wear it.

Beautiful Custom Made Dresses

Just like in the picture, these are gorgeous and custom made at no additional cost!

Green prom dress

Using it as a wedding dress to he different! Love it. Fit perfectly!